Public Sector

Improving everyday service delivery and civic engagement through research-driven strategies and creative solutions.
We help public institutions translate behavioural science into practical tools – designing campaigns, digital platforms, and engagement frameworks that empower communities, enhance transparency, and foster lasting trust in public services.
Public Sector
Public sector Private sector Not-for-profit organisations
All Education Energy Environment Finance Government Health Political communications Technology
Reducing energy theft in South Africa through informed strategy.

Reducing energy theft in South Africa through informed strategy.

Turning energy reform into collective action.

Turning energy reform into collective action.

Bridging the gap through salient communications.

Bridging the gap through salient communications.

Celebrating the bridges that carry a nation forward.

Celebrating the bridges that carry a nation forward.

Connecting PRASA employees through stories that matter.

Connecting PRASA employees through stories that matter.

Make the change that counts

"Transnet found BCA to be a professional, innovative and highly capable partner. Their contribution has provided a strong foundation for our Internal Communications Strategy and reinforced the role of communications in driving employee engagement, culture and organisational alignment. We are pleased to recommend the Behaviour Change Agency to other organisations seeking evidence-based and impactful communication solutions."

Transnet

Siseko Njobeni, Senior Specialist: External Communication

"BCA has consistently demonstrated exceptional creativity and efficiency in producing both our online and print publications. Their work is characterised by thorough research, compelling writing, professional photography, and sophisticated design.  They have applied the latest behavioural science principles to storytelling, resulting in effective communications. BCA's efficiency in meeting deadlines while maintaining high editorial and design standards makes them an invaluable partner."

Passenger Rail Agency of South Africa (PRASA)

Bane Ndlovu, GM: Corporate Affairs

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